FLOWERS | BALLOONS | STYLING 
FLOWERS & VENUE STYLING 

COLLECTION & DELIVERY INFO... 

General... 
 
By placing an order with us you will be deemed to have read, understood and agreed to these Terms & Conditions. If you are unhappy with any aspect of these, then you should contact us by email hello@itzado.co.uk before placing an order with us. 
 
Prices and availability of goods is subject to change without notice. This means that the price confirmed after placing an order may be different to that charged at delivery. Every effort is made to ensure that this will not happen - please refer to our returns policy. 
 
We will send you an order acknowledgement by e-mail. 
 
We reserve the right to cancel any orders we cannot fulfil for any reason. If your order is cancelled we will contact you immediately. 
 
 
Payment Method... 
 
Our on-line shop securely processes card payments using PayPal. 
 
More information on PayPal can be found at www.paypal.com 
 
 
Delivery... 
 
Stock permitting all orders received by 1pm will be dispatched the same day and will arrive to you within 2 - 3 days. We will let you know as soon as possible if there are likley to be any delay's. 
 
For all delivery's a signature is required. 
 
 
Returns Policy... 
 
Under the distance selling regulations you have the right to cancel your order within seven working days of receipt of the goods order, cancellations should be made by email. 
 
For all returns, you will be required to arrange and pay for the return of the products to us... 
 
Please return items to: 
 
ItzAdo 
Returns Department 
Unit 2 
The Old Stable House 
Stonehenge Road 
Durrington 
Wiltshire 
SP4 8BN 
 
 
When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsability for parcels lost in transit. 
 
Conformity of Goods... 
 
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, while the colour 
re- production of the products is a close representaion, we cannot accept any responsability for any variation in colour caused by the browser software and computer systems used by you. 
 
Confectionery... 
 
May contain traces of nuts 
 
Our Details... 
 
ItzAdo, Unit 2, The Old Stable House, Stonehenge Road, Durrington, Wiltshire SP4 8BN 
 
Telephone: 01980 653666 
 
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